Thermal camera in a grocery store

By : Maryse Guénette

According to an article in La Presse, an IGA grocery store in Saint-Lambert-de-Lauzon, near Quebec City, recently installed a thermal detection camera in the entrance to alert employees when a customer with a fever entered the store, but the camera was removed shortly afterwards. According to a lawyer who specializes in cybersecurity and privacy protection matters, this was likely not the only store whose manager wanted to turn to technology with the goal of protecting shoppers. Which raises all sorts of issues related to ethics and the protection of privacy…